🔒 Last Updated: January 2026

399bet 2 Privacy Policy — Your Information Is Safe With Us

This page clearly explains how your personal information is collected, how it's used, and how it's kept secure. We believe transparency is the best policy.

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SSL Encryption

Protected with 256-Bit Security

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No Sale of Data

Never Sold to Third Parties

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Effective Date

Effective from 1 January 2026

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Contact

Support@399bet2.net

Last Reviewed: January 2026

1 Introduction & Purpose

399bet 2 ("we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains clearly what information we collect, why we collect it, and how we keep it safe.

By using the 399bet 2 website and mobile app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact us at support@399bet2.net.

Scope: This Privacy Policy applies to all 399bet 2 services — including the website, mobile app, live chat, and email communications.

2 What Information We Collect

399bet 2 only collects information that is necessary to provide its services. No unnecessary or excessive data is collected.

2.1 Personal Identification Information

  • Full name (as per National ID)
  • Date of birth (for age verification)
  • Mobile number & email address
  • Current Address (if required)
  • National ID or passport number (for KYC verification)

2.2 Financial Information

  • Payment method details (Mobile Pay/Nagad/Rocket number)
  • Transaction History & Amounts
  • Bank account details (where applicable)

2.3 Usage Data

  • Betting History & Preferred Markets
  • Login Time & Session Information
  • Device type, operating system & browser
  • IP Address & Geographical Location
Data Type Reason for Collection Required?
Full name & date of birth Identity Verification & Age Confirmation Yes
Mobile number OTP & Account Security Yes
Payment Information Processing transactions Yes
IP Address Security & Fraud Prevention Automatic
Cookie Data Improving user experience Optional

3 How We Collect Your Data

399bet 2 collects your information through a variety of methods. You will be kept informed about each of these methods.

3.1 Directly Provided Information

You provide information directly when filling out the registration form, completing KYC verification, making payment transactions, or contacting support. This information is linked to your account.

3.2 Automatically Collected Data

Certain information is collected automatically while you use the platform — such as IP address, browser type, page views, and cookie data. This is used to improve site security and performance.

3.3 Information Received from Third Parties

Authorized third-party services may be used for identity verification or payment processing. In such cases, the relevant service provider's privacy policy also applies.

Note: 399bet 2 will never ask for your password or full payment details over the phone or by email. Any such request should be treated as fraudulent.

4 Purpose of Data Use

Information collected is used solely for specific, legitimate purposes. 399bet 2 never misuses your data.

  • Account Management: Completing registration, login, and account verification processes
  • Transaction Processing: Secure Deposits & Withdrawals
  • Customer Support: Resolving your complaints and inquiries
  • Fraud Prevention: Detecting and preventing suspicious activity
  • Legal Obligations: Providing information required by regulatory authorities
  • Service Improvement: Improving your platform experience
  • Bonuses & Promotions: Sending personalized offers based on your preferences (with consent)
Marketing Communications: If you no longer wish to receive promotional emails or SMS, you can opt out from your account settings or contact us at support@399bet2.net.

5 Data Sharing Policy

399bet 2 never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances.

5.1 Authorized Third Parties

  • Payment Gateway: Only the information necessary to process transactions is shared
  • Identity Verification Service: Authorized provider for the KYC process
  • Technology Service Providers: For Hosting & Security Services
  • Analytics Services: Anonymized usage data only

5.2 Legal Obligations

We may be required to share data in response to a court order, regulatory request, or lawful demand from law enforcement. Where possible, you will be notified in advance.

5.3 Business Transfers

In the event of a company merger or acquisition, your data may be transferred to the new owner. You will be notified in advance and informed of any updated privacy policy.

6 Cookie Policy

399bet 2 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Cookie Types

  • Essential Cookies: For login sessions and security — these cannot be disabled
  • Functional Cookies: To remember your language and preferences
  • Analytics Cookies: For analyzing user behavior (anonymized)
  • Marketing Cookies: To show relevant advertisements (optional)

6.2 Cookie Controls

You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling certain cookies may limit some features on the platform.

Cookie Consent: A cookie consent banner is shown on your first visit to the website. You can update your preferences at any time.

7 Data Retention Period

399bet 2 does not retain your data any longer than necessary. However, certain information may be kept for a specified period to meet legal and regulatory requirements.

Data Type Retention Period
Account Information 5 years after account closure
Financial Transaction Records Minimum 7 years (as required by law)
KYC Verification Documents 5 years after account closure
Support Conversations 2 years
Login & Session Logs 12 months
Marketing Preferences Until opt-out

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

As a 399bet 2 member, you have a number of rights over your personal information. To exercise these rights, write to us at support@399bet2.net.

  • Right to Access: You can find out what information we hold about you
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information
  • Right to Erasure: You can request deletion of your data under certain circumstances
  • Right to Restrict Processing: You may request that we stop using your information for specific purposes
  • Right to Object: You can opt out of marketing communications at any time.
  • Right to Data Portability: You can export your data in a portable format
Request Processing: Any request related to your information will be processed within 30 days. Complex requests may take a little longer — but you will be kept informed.

9 Children's Privacy

399bet 2 strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.

If we suspect that a minor has registered on our platform, the account is immediately suspended and all collected data is deleted. If you believe a minor is using our platform, please notify us right away.

10 Security Measures

399bet 2 uses industry-standard security technology to protect your information. Our security measures are regularly updated and reviewed.

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted
  • Two-Factor Authentication (2FA): An extra layer of account protection
  • Firewall & DDoS Protection: Preventing Unauthorized Access
  • Regular Security Audits: Audited by Third-Party Experts
  • Limited Access Policy: Only authorized personnel can access your data
  • Encrypted Database: Stored data is also kept in encrypted form
In the Event of a Data Breach: In the event of a security incident, affected users will be notified within 72 hours and prompt steps will be taken to resolve the issue.

11 Privacy Policy Updates

This Privacy Policy may be updated from time to time due to changes in our services or legal requirements. You will be notified of significant changes via email or platform notification.

The date of each update will be noted at the top of this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.

12 Contact & Complaints

Contact us for any privacy-related questions, concerns, or requests. We're always here to help.

  • Email: support@399bet2.net
  • Live Chat: Available on the Platform 24/7
  • Response Time: Usually within 24 hours
Complaints Process: If your complaint is not resolved within 30 days, you have the right to escalate it to the relevant regulatory authority.

What Sets 399bet 2's Privacy Policy Apart

We don't just write the rules — we follow every one of them. Our commitment to protecting your data is proven through action, not just words.

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Military-Grade Encryption

Every transaction and piece of personal data is secured with 256-bit SSL encryption — the same technology used by banks. You can rest easy.

AES-256 TLS 1.3
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Your data is never sold

399bet 2 never sells your personal information to third parties. Our business model does not depend on your data — we earn through the quality of our services.

No Data Selling Transparent Policy
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Full User Control

You can request to view, correct, or delete your information at any time. Opting out of marketing communications takes just one click.

Data Access Right to Erasure
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Regular Security Audits

Independent third-party experts regularly audit our security systems. Any vulnerabilities found are addressed immediately.

Third-Party Audit Penetration Testing
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Minimal Data Retention

Data is automatically deleted once the required retention period has passed. We don't believe in collecting more than necessary — only what's needed is kept.

Auto-Delete Data Minimization
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Policy in Plain Language

Everything is explained in plain, simple language instead of complex legal jargon. Our goal is to make sure you understand — no hidden terms.

Plain Language Transparency

Your Rights Over Your Data

As a 399bet 2 member, you may exercise any of these rights at any time.

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Right of Access

Upon request, we will provide details of the data we hold about you within 30 days.

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Right to Rectification

You can request corrections to any inaccurate information, and it will be fixed promptly.

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Right to Erasure

You may request deletion of your data unless we are required by law to retain it.

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Right to Restriction

You can request that data processing be restricted or stopped for specific purposes.

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Right to Data Portability

You can export your data in a portable format (CSV/JSON).

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Right to Object

You may object at any time to your information being used for marketing or profiling purposes.

Play with peace of mind — your data is completely safe with us.

Register today with 399bet 2's strict privacy policy and industry-standard security — and bet with complete peace of mind.

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